Privacy Policy

Tre House Brand (“we,” “us,” “our”) operates the website https://trehousebrand.com/ (the “Website”). This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our Website. It also informs you of your rights and how you can exercise them in compliance with the General Data Protection Regulation (GDPR) and other relevant privacy laws.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of personal data from users of our Website:

  • Personal Identification Information: Full name, email address, shipping address, billing address, phone number.
  • Financial Data: Payment information for purchasing our products (e.g., credit card numbers, billing details).
  • Usage Data: Information about your interaction with the Website (e.g., IP address, browser type, browsing history, device information, cookies).
  • Marketing Data: Preferences for receiving marketing communications from us, as well as feedback and survey responses.

2. How We Use Your Data

We use your personal data to:

  • Process Orders: To handle your purchase transactions and deliver your products.
  • Customer Support: Respond to inquiries and provide customer support.
  • Marketing Communications: Send marketing offers and updates, only with your consent.
  • Improve Our Website: Monitor and analyze usage patterns to improve functionality and user experience.
  • Legal Compliance: Comply with applicable laws and regulations.

3. Data Storage and Retention

We store your data securely on our servers and ensure that it is protected against unauthorized access, alteration, or disclosure. We retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

4. How We Share Your Data

We do not sell, rent, or trade your personal data to third parties. However, we may share your data in the following circumstances:

  • Service Providers: With third-party service providers who assist in payment processing, shipping, and Website maintenance, under strict confidentiality agreements.
  • Legal Requirements: When required to comply with legal obligations, government requests, or to protect the rights and safety of our business and users.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

5. Security Measures

We are committed to ensuring the security of your personal data. We use industry-standard encryption, firewalls, and secure socket layer (SSL) technology to protect your information. However, please note that no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

6. Your Rights Under GDPR

If you are a resident of the European Union (EU), you have the following rights regarding your personal data under the GDPR:

  • Access: You have the right to request access to the personal data we hold about you.
  • Rectification: You can request correction of inaccurate or incomplete data.
  • Erasure: You may request the deletion of your personal data under certain circumstances.
  • Restriction of Processing: You can ask us to limit the processing of your personal data.
  • Data Portability: You are entitled to request that we transfer your personal data to another service provider.
  • Objection: You can object to the processing of your personal data for direct marketing purposes.
  • Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

7. How to Exercise Your Rights

If you wish to exercise any of these rights or have any concerns about how we handle your personal data, please contact us via email at info@trehousebrand.com. We will respond to your request within one month, as required by GDPR.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on our Website. Cookies allow us to recognize your preferences and improve functionality. You can manage or disable cookies through your browser settings.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Tre House Brand
4120 E 1st St, Long Beach, CA 90803
Email: info@trehousebrand.com

By using our Website, you acknowledge that you have read and understood this Privacy Policy.